Access Service works collaboratively with our university community and stakeholders to facilitate the academic accommodation process.

The academic accommodation process is a collaborative process and a shared responsibility among all parties involved.

Access Service’s role in the academic accommodation process is to assess, establish, and implement appropriate academic accommodations for students who have a temporary or permanent disability.

Students who need academic accommodations are encouraged to contact Access Service as soon as possible.

For general inquiries, contact us by email at or by phone at 613-562-5976.

Management Team

Olivia Faucher
Acting Manager
613-562-5800, ext. 4532

Sarah Patterson 
Coordinator, Academic Support and Learning
613-562-5800, ext. 1181

Eduardo Silva
Coordinator, Adaptive Services and Learning
613-562-5800, ext. 2454


Chantal Brighton
613-562-5800, ext. 5976

Learning Specialists

Chantal DeRuette
Learning Specialist

Elba Villegas-Douglas
Learning Specialist

Nancy Neumann
Learning Specialist

Stéphanie Symank Boileau
Learning Specialist

Julia Zayed
Learning Specialist

Robin Goodall-Copestake
Learning Specialist

Jody Hussey
Learning Specialist

Gudelia Morency
Learning Specialist

Exam Services

Danuzia Pinheiro
Administrator, Exams Services
613-562-5800, ext. 2410

Marc Beriault
Assistant, Exam Services
613-562-5800, ext. 2005

Jeremy Cassidy
Assistant, Exam Services 
613-562-5800, ext. 4493

Laura Stevenson
Assistant, Exam Services 
613-562-5800, ext. 2467

Janelle Fournier
Assistant, Exam Services 
613-562-5800, ext. 2455

Interpretation Services

Carole Morin
Coordinator, Interpretation Services
613-562-5800, ext. 4325

Transcription Services

Maryse Glaude-Beaulieu
Administrator, Transcription Services
613-562-5800, ext. 4214


David Patterson
Education Consultant
613-562-5800, ext. 1229

Hours of operation

 Access Service will be closed on Thursday February 23rd from 8:30 a.m. to 1:00 p.m., and on Friday February 24th from 8:30 a.m. to 1:00 p.m. 

From September 1st to April 30th

Monday 9:00am - 4:30pm
Tuesday 9:00am - 4:30pm
Wednesday 9:00am - 4:30pm
Thursday 9:00am - 4:30pm
Friday 9:00am - 4:30pm
Saturday Closed
Sunday Closed


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