Counselling and Coaching service

Welcome to counselling and coaching!

Students sometimes experience setbacks or face roadblocks to their personal or academic success. At the Counselling and Coaching Service we understand that asking for help is sometimes difficult. If you are feeling lost, are facing a problem you don't know how to handle or would just like to talk to someone in a safe place, please contact us. Our team is here to help.

Student eligibility: Students who are currently registered in and have paid tuition fees for at least one course in an academic session are eligible to receive services at no charge.

If you have an emergency, we make every effort to provide same-day service. However, if this is not possible we can provide you with the contact details of an emergency service. 

How to book an appointment

Call or leave a message at 613-562-5200, or come in person to 100 Marie-Curie, 4th floor

For Students living in Residence, please email us at

When you request a service through the Counselling and Coaching Service you will be offered an initial consultation appointment with a counsellor who will conduct a needs assessment with you and help you find the right service within the Service, other university units, or the community. This appointment is usually offered within two (2) weeks. We will do our best to accommodate your requests for a specific counsellor (male/female, Francophone/Anglophone, etc.) 

What to expect at your first appointment: 

Your first appointment is a brief assessment that lasts around 30-45 minutes. In order to complete all the required pre-counselling documentation, it is very important that you arrive at least 15 minutes prior to the start of your session, or we may be forced to reschedule.

Rebooking fee: 

All appointments missed or cancelled with less than 24 hours’ notice are subject to a $20 rebooking fee. (Please cancel on Friday for appointments on Monday.)

Privay Policy

Consult our Policy.

Hours of operation

June 1 to August 31

Closed on July 3, August 7, and September 4.

Closed from noon to 1 p.m.

Monday 8:45am - 3:30pm
Tuesday 8:45am - 3:30pm
Wednesday 8:45am - 3:30pm
Thursday 8:45am - 3:30pm
Friday 8:45am - 3:30pm
Saturday Closed
Sunday Closed

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