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Walk-In Counselling Clinic

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In response to public health authorities’ recommendation on physical distancing to mitigate the spread of COVID-19 cases, the uOttawa’s Counselling Services will be offering teletherapy appointments by audio or videoconference to promote the safety of our uOttawa community.

Fall 2020 update: All counselling sessions will take place virtually until public health guidelines allow us to return in person. Same-day counselling sessions are only available virtually. The on-site office is currently open for 15 minute in-person mental health crisis assessments only.

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What is it?

The walk-in clinic offers same-day counselling services in both official languages for University of Ottawa registered students. Appointments are free and offered on a first come, first served basis, providing proactive, rapid access to a professional counsellor.

How to Access the Walk-In Clinic

Counselling walk-in clinic currently closed.

Here are other options for mental health support accessible from home.


The walk-in clinic is offered in-person on the 4th floor of 100 Marie-Curie. When students arrive at the clinic, we aim to have them seen as quickly as possible. You will be assisted, with no appointment, on a first-come, first-serve basis during our walk-in clinic hours. 

The walk-in clinic is not offered during the lunch hour (12 p.m. to 1 p.m.), nor is it offered on Wednesdays from 1 p.m. to 3:30 p.m. The last appointment takes place an hour and a half before the end of the day.

Please note that you will be required to complete some intake forms prior to starting your session.

Availabilities are limited and offered on a first come, first served basis, which means that we may reach full capacity well before the end of the day.

Counsellors are not able to provide letters of support during a walk-in appointment.

Both students living off-campus and in residence are welcome to access the walk-in clinic for a single session appointment; however, students living in residence may be assigned to a residence counsellor to pursue short-term counselling services amongst other possible options.

For emergency mental health services and/or when our walk-in clinic is not available, please visit the uOttawa Health Services (UOHS) walk-in clinic on the 1st floor of 100 Marie-Curie and/or the appropriate off-campus emergency services.

Our Approach

Although you can have more than one appointment, a single session is often enough to help the students deal with what is most important to them at that moment.

The session goal is determined by your unique needs and strengths. Our professional counsellors will help you identify your concerns as well as get in touch with your ability to develop the skills you need to achieve your personal or academic goals.

Hours of operation

We offer modified services until further notice.

Access mental health support from the comfort of your home


On-campus hours - September 8, 2020 to May 15, 2021

Monday 9:00 a.m. - 4:30 p.m.
Tuesday 10:00 a.m. - 7:00 p.m.
Wednesday 9:00 a.m. - 4:30 p.m.
Thursday 10:00 a.m. - 7:00 p.m.
Friday 8:45 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed

Please note we will be closed from from 12:00 p.m. to 1:00 p.m. on Monday, Wednesday and Friday, and from 1:00 p.m. to 2:00 p.m. on Tuesday and Thursday.

Virtual hours - September 8, 2020 to May 15, 2021

Monday 8:45 a.m. - 4:30 p.m.
Tuesday 8:45 a.m. - 4:30 p.m.
Wednesday 8:45 a.m. - 4:30 p.m.
Thursday 8:45 a.m. - 4:30 p.m.
Friday 8:45 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed

We will be closed on the following Holidays: Labor Day, Thanksgiving, Family Day, and Easter.

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